News for Glamlife

The IT Support system, Point of Business (P.O.B.) will be unavailable this weekend for essential maintenance from 09:00am on Saturday.

The system will be unavailable for the weekend, 24th & 25th June 2017. The P.O.B. system is also used for forms enabling students to raise some administrative support tickets (e.g. about enrolment) – these will also be unavailable.

If you have questions or concerns regarding this or any other IT related issue, please contact IT Support by telephone on +44 (0) 1443 482882 or online

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We have, again, been made aware that a number of students have recently been contacted by fraudsters saying that there is a problem with their visa and then trying to extort money from them.

If you are contacted by someone purporting to be from the Home Office or other government agency, please ask for their contact details and tell them you will ask the University’s Immigration & International Student Advice team (IISA) to speak to them on your behalf. If they refuse to accept this, then it is likely to be a scam, state you will contact the UKVI via the University for verification and then hang up. Please then contact the IISA team immediately.

Please do not give out personal or account information to anyone by telephone or email and, if you are not sure, come in to see us in IISA for advice.

Following the release of your results, advisers will be on hand from 9am-4pm on Wednesday 21st June and Thursday 22nd June at the Advice Zones to answer any questions that you have with regards to your results.

If you are not sure whether you have results that are being published on those dates, the Advice Zones can help with that too.
You can also come along to the Advice Zones with results queries after these dates – summer opening hours may apply.

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IT Services are pleased to announce the pilot service of the new USW App Store.

All the free software that you are entitled to as a USW student is collected for you in one place. There is free Microsoft Office 365, apps data analysis, mobile apps, for your own computer, phone or tablet and lots more will be added in due course.

To access this new service, go to apps.southwales.ac.uk, log in with your university login name and password, and download the small validation tool* to be able to access the software.

For more information or support, go to the Free software for home use web page.

*Please note, the service is only for devices that you own personally, and not university owned equipment. You need to download and run the validation tool only on Windows or OSX devices.

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The last day of Summer term is Friday 2nd June, and academic year 2017/18 starts with Autumn term commencing on Monday 18th September. If you’re staying around the main University campuses over the summer break you’ll need to know what services and facilities are open during the vacation.

This page gives information about many of the main campus facilities but if you need any other information please contact us at unilife@southwales.ac.uk.

• Student Services
• Advice Zones
• Libraries
• Careers Service
• Immigration & International Student Advice
• IT Services
• Study Skills
• Cash office
• Accommodation Services
• Childcare Services
• Catering Outlets
• Sports Centre
• Students’ Union

Advice Zones

Standard summer opening hours for all Advice Zones: 10am-4pm, Monday-Friday. These hours may vary at certain times due to staff training, check UniLife for updates.

Student Services

There will be reduced availability of appointments in some areas. Specific adjustments are listed below:

• Disability & Dyslexia Service opening hours are unchanged through the summer. You can continue to contact them and/or make appointments in the usual ways.
• Health Service: Treforest Health Centre has reduced opening over the summer, please consult their schedule.
• Resident Tutors only cover term time. They are not available during the summer.
• The Student Money Advice Team will be offering appointments over the summer vacation, but no drop-ins. See the Student Money Contact Us / Appointments page for details.
• The Wellbeing Service will provide a reduced service through the summer. Wellbeing Service Drop-in appointments are not offered out of term time. For more information on availability, call your Advice Zone. Also see Help Out of Hours.

Libraries

Library vacation opening times up until the end of July can be found here.

Study Skills

See Study Skills Summer 2017 for details.

IT Services

For the summer opening hours of IT Customer Support please visit IT Services Opening Hours web page.

Careers & Employability Service

The Careers & Employability Service opening hours are unchanged over the summer.

Immigration & International Student Advice

The IISA opening hours can be found on their Contact us page page. The Service is expecting to be open as usual during the summer.

Accommodation Services

Opening times can be found on Accommodation Service’s Contact Us page.

Child Care Services

Childcare Services at Treforest are open normal hours.

Cash Offices and Revenue

You can find term time opening times for both cash offices here. Out of term, the Cardiff Cash Office is closed. From July 24th Treforest Cash Office is open 11am – 3pm, except on the 3rd and 24th August when it opens at 9am for pre-sessional enrolment, with usual term time opening resuming on the 4th September 2017.

Any students that need to see Revenue for any reason outside of Cash Office opening hours should contact Revenue by phone on 01443 483340 or via email: revenue@southwales.ac.uk and refunds@southwales.ac.uk.

Catering Services

See the page for Summer Holiday Catering Unit Opening Hours. Details of all catering facilities are listed.

Treforest Sports Centre

Opening hours can be found on the Treforest Sports Centre page. Opening hours are slightly reduced outside term.

There may also be changes to availability of specific facilities within the centre, and a reduction in classes, please contact the centre on 01443 482681 for further details.

Students’ Union

For details about which of the Students’ Union’s facilities services are open over the summer vacation see the SU website.

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A former National Security Adviser of the UK Government will be giving a lecture at the University next month.

Baron Ricketts of Shortland will give a talk entitled “War and Terrorism: Perspectives from a Government Insider”

Visit the Global Choices web page to book a ticket. Admission is free.

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From 29th May 2017, Rhondda Cynon Taf CBC in partnership with USW are placing two recycling collection points in Treforest.

These collection points will give students moving out of Treforest the opportunity to drop off any reusable items. These items can then be given to fellow students and local charities. Any item which cannot be reused will be recycled.

Items we would like to see you bring to the collection points are

• Electrical items
• Books
• Clothing
• Kitchen ware
• DVDs CDs
• Textiles

If you have anything that you think would be useful for somebody, then bring it along with you.

The collection points will be situated

• Outside the accommodations office on the Treforest campus.
• Near the Brook Street entrance to the University.

Opening times will be advertised at the collection points.

The collection points will be available until 29th June 2017.

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You’ll be aware that there was a security alert in Newport on Thursday afternoon. As part of this, at the request of Gwent Police, the University took initial protective measures, then evacuated the Newport City Campus.

The University would like to thank all of the staff and students who cooperated so calmly.

We continue to keep our security levels and procedures under review, being vigilant with advice from the police and relevant authorities. Your safety is always our first priority in the context of USW being an open and inclusive university community.

It’s also worth remembering that in any incident you can find the latest information and advice on the University’s social media feeds.

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Whether you like to party, have an appreciation for the arts and culture, live to explore the great outdoors or sample fine foods, South Wales offers you lots of opportunities to enjoy yourself this summer.

• Be Inspired
• Major Music Festivals
• Summer Events
  • May 2017
  • June 2017
  • July 2017
  • August 2017
  • September 2017

Be Inspired: Epic Wales

Major Music Festivals

Summer Events

June

July

August

September

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People across the nation will take part in the silence in memory of the victims of the atrocity in Manchester at 11am today.

You are welcome to join us at the Meeting House on Treforest Campus as we keep company with them. There will also be an opportunity to light a candle.

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